NJC Scale 5 Pt 12 to 17 - £22,183-£24,491 (FTE) – Starting salary from £4,047 (pro rata).
LSLCS is a nationally recognised, multi award winning mental health charity, which provides an alternative, non-medical approach to emotional distress. We provide out of hours services to people in acute mental health crisis, who may otherwise end up in psychiatric services, A&E, or other crisis and emergency provision. Our founding service (Dial House) has been running since 1999. Our organisation has expanded significantly this year and due to internal staff development and progression, a number of opportunities have now arisen for like-minded colleagues to join us.
The role of the Connect/Teen Connect Helpline Worker is to work on the Connect Helpline (including our Teen Connect service) providing support using the Person-Centred Approach to enable Adults, Children & Young People and Parents/Carers to access emotional support in times of crisis via phone, text and webchat. The shift is overseen by a Shift Coordinator. The service is open every night of the year – 6pm to 2am, shift times are 5.30pm to 2.30am or 9:00pm-12:00am.
Post 1: Friday and Saturday, 5:30pm-2:30am.
18.75 hrs - Salary NJC S5 Pt 12-17: £22,183 - £24,491 (FTE) – Starting salary £11,241 (pro rata)
Post 2: Friday, 5:30pm-2:30am.
9.75 hrs - Salary NJC S5 Pt 12-17: £22,183 - £24,491 (FTE) – Starting salary £5,846 (pro rata)
Post 3: Monday, Tuesday and Sunday 5:30pm-2:30am (Temporary, until March 2022).
27.75 hrs - Salary NJC S5 Pt 12-17: £22,183 - £24,491 (FTE) – Starting salary £16,637 (pro rata)
Post 4: Monday, Tuesday and Wednesday, 9:00pm-12:00am*.
9.75 hrs - Salary NJC S5 Pt 12-17: £22,183 - £24,491 (FTE) – Starting salary £5,846 (pro rata)
Post 5: Thursday and Friday, 9:00pm-12:00am*.
6.75 hrs - Salary NJC S5 Pt 12-17: £22,183 - £24,491 (FTE) – Starting salary £4,047 (pro rata)
(Posts 4 and 5*: There is some flexibility with these hours as they may be worked between 8pm-1am. This could be negotiated with the successful candidate).
All of these posts include hours to attend a monthly reflective practice and team meetings (which usually occur on a Monday or Wednesday evening. It may also be possible to combine more than one post (e.g.) Post 2 and 4, with salary adjusted accordingly. Please state your preference in your application.
We also wish to recruit Bank Helpline Workers to cover annual leave, sickness etc. Bank workers are paid at £13.15 per hour (incl 12.7% in lieu of holiday pay).
As an organisation we aspire to create a working environment that celebrates diversity and promotes inclusive practice. Applications for these posts would be particularly welcome from colleagues from diverse cross-cultural communities, who may be under-represented in our workforce (e.g.) Black, Asian and Ethnic heritage groups, members of the LGBTQIA+ community, and individuals with a disability.
For an informal discussion about this role, please contact Shelley Henderson, Connect & Teen Connect Manager on 0113 260 9328 or email shelley.henderson@lslcs.org.uk
Closing Date: 12pm, Thursday 23rd December 2021.
Interview Date: Tuesday 4th January 2022.
To apply for an application pack email survivor.led@lslcs.org.uk or phone 0113 260 9328